Packing and shipping are the final touchpoints of the outbound journey. Packing verifies order accuracy, while shipping handles carrier routing, manifest creation, and final load verification. Manhattan Active® WMS coordinates these steps to ensure error-free deliveries.
A key technical concept to mention is Cartonization. The WMS calculates the volume and weight of the items in an order and recommends the optimal carton size before picking even begins. This reduces shipping costs and packaging waste, showcasing WMS's immediate financial impact.
Shipping confirmation triggers the final outbound PIX messages to the ERP, updating order status and generating customer notifications. Demonstrating how you troubleshoot carrier integration errors or manifest failures proves your readiness for high-stakes production support roles.