Scenario-based questions are the ultimate test of a WMS consultant's expertise. A common scenario: an urgent order arrives after the daily wave has already been released to the floor. How do you handle it without disrupting operations?
You must evaluate several operational trade-offs. Can you insert the order into an active wave? Is the item already being picked in another zone? If so, can you merge the pick tasks, or should you release a dedicated single-order wave for immediate processing?
Walk the interviewer through the configuration options in Manhattan Active® WMS. Mentioning features like order prioritization, task redirection, and hot-picking options demonstrates that you can handle real-world operational stress.